Typically, we can book you in for a same day service at whatever time you require. Occasionally, if we are booked up that day, we will book you in for your chosen time the next day. If you are having major issues we will always do our best to be there as soon as possible.
Drains can block due to a wide variety of reasons. It can be due to a damaged drain, excessive use of wet wipes or other items not designed to be flushed, a poorly designed drainage run, fat deposits that have collected within the inner bore of the pipe or root infiltration. It can be caused by a human error, or just an unfortunate event.
If this is the case, it will typically be the responsibility of your local water authority, which is usually United Utilities within the North West. If we discover that your drain is not blocked, we will not charge you a penny.
Drains can have nasty smells for various reasons. A pipe could be blocked or damaged and could be causing a build-up of waste water, sewage, or fat deposits.
We welcome cash, credit or debit cards, invoices, bank transfers and PayPal.
If a drain is in need of repair, we will typically excavate the area and replace the pipes. Other companies will use drain lining, but in our opinion, this is not a good option, as we find this causes issues in the long run. It is better to replace the drain, which we will do.
We have been operating for 25 years. We are a family run business and have been since our founding. These morals form the way we do business and make sure every customer is happy.
We use high pressure jetting to remove blockages that are present within your drains. This is a very efficient, fast, and environmentally friendly. We always clean the area where we work afterwards.
Yes we are fully insured, with a fully comprehensive policy. We also work closely with Health and Safety professionals so that you can fully trust that our work is carried out safely.
All of our staff are trained to exceptionally high standards. Our technicians are registered members of the WJA (water jetting association). All our staff engage in a 6 month training program to make sure they are trained to the highest standards that our customers expect.
For the majority of the time, an unblock takes less than an hour. However, if it is more than an hour, we will never charge you any more than our £109 quote.